Er message on box

[Mikeg23]

When raising my crank up dish to height. I now get an er message on the display. Can anyone tell me the causes and fixes.

Thank you
Mike

[Winegard Tech Help]

Mike,

An Er message on your digital elevation sensor indicates improper sensor voltage. If you are using a 9V battery, make sure it is not dead. If you are using 12V, ensure that it is providing proper voltage to the sensor.

This can come up as a false positive. If your power source checks out, follow these steps to clear out the code:

-Disconnect your power source (12V or 9V battery)
-Disconnect the black, red and green wires from the board
-Go up on the roof by the antenna and disconnect the weatherproof connector and reconnect it, make certain you hear a click
-Reconnect the black, red and green wires to the board
-Reconnect the power.

If the Er message persists and you're certain you're getting correct power, the Sensor itself may have failed.

[Mikeg23]

Where can I get a new sensor.
Thanks

[Bill Adams]

Winegard Technical Services
help@winegard.com
800-788-4417

[Winegard Tech Help]

Mike,

You can order the sensor alone from our customer service department at 800-288-8094. The part number is 2780096 and it retails for $59.99 + tax/shipping.