HD8200U antenna and Chromstar AP-8700 problem.

[joshsimpson]

I'm really in a bind.

I assembled the 8200U with no problems at all. I'm using all new coax cable. Without the preamp I was getting about a 60 signal on a converter box with little adjustment. Everything's fine. I hooked up the preamp as the signal shot to about 89. Analog channels were better than they had ever been, and the converter box was recognizing channels. Everything was fine as I scanned for channels, but the led light on the splitter would not stay on, indicating a loss in power. I have tried different outlets, changed out coax cable. I even had an electrician check the outlets.

However, I now have another problem. Since I unhooked the preamp for now, for some reason the signal with or without the preamp sits at zero. I get no analog channels whatsoever. I've checked all the connections many times. I also checked to make sure the cartridge housing cover was properly connected.

So I get no signal now whatsoever, and when the preamp was hooked up, the led light would not stay on. However, it did come on with i unhooked the "Antenna" coax cable. When the antenna coax was unplugged, it would light up; when it was plugged in, the light would go out. I do want to say that I hooked this preamp on a frien'ds antenna and it worked properly, amplifying the signal and the power light never went out. Does this help?

Thanks for your support.

[winegard]

Good afternoon Josh -

I've sent your post onto technical service for review. I will post as soon as I hear back.

[winegard]

I believe you contact Technical Service directly earlier today but just in case, here is their reply.
I believe you have a defective antenna downlead cable or defective preamplifier. Since the power injector has a poly fuse in it which shuts down the power going up to the preamplifier if there is a short in the line or preamplifier. Try hooking up the downlead cable to the power injector and wall transformer plugged in and disconnect the other end from the antenna to see what happens. If the cable is good the led should light up if the cable is defective the led will go out. If the led stays on then the cable is good. Now hook up the preamplifier to the antenna end of the cable to see if the led stays on or goes off. If the led goes off then the preamplifier is defective.



After doing these tests give me a call and we can discuss your situation.