SS-2000 Stopped Working?

[SteveE]

Hi, I've been using an SS-2000 in my attic for about a year and a half with no problems. I just got back from vacation, and now I'm getting NO reception. Here is what I've checked so far:
1) The power supply that plugs in to the wall appears to be working - if I unplug it, the red LED on the splitter goes off, and when I plug it back in the LED comes on (red).
2) I removed the cover on the antenna to expose the small circuit board. (It is attached directly to the coaxial input). There is no apparent damage that I can see.
3) I took the antenna from the attic, and attached to the tv in my living room using a different cable (The cable in the attic was run inside the walls when the house was built) Nothing changed, so I'm assuming there is nothing wrong with the cable from the tv to the attic.

So is there any way I can troubleshoot to see where the issue may be? Is there a way to test the splitter, power supply, and circuit board inside the actual antenna? I would hate to buy a new antenna if only one of the components are faulty.

The antenna is used to drive 1 tv via an hdtv converter box, so I have the power cable (from the wall to the splitter), a cable from the splitter box to the HDTV box, and finally a cable from the antenna to the splitter. Thanks,

[SteveE]

While I'm at it, I have another question. If I end up needing to move my antenna to the roof, I already have a coaxial cable that feeds into my Dish Network dish. (I was originally using a Terk antenna that clips on to the satellite dish). This cable goes into some type of reverse splitter box (I forgot the technical term - duplexer maybe) that combines the over-the-air antenna signal with the Dish signal, and then another splitter box separates them once inside the house.

When I first got my SS-2000, I initially tried it on the roof through this cable, but the reception was weak and broken, if I got any at all

Does combining the antenna signal with the Dish signal ever work? Or is there too much noise and interference between them?

I ended up putting the SS-2000 in the attic because I had a separate coax cable already there. I would prefer not to run a new coaxial cable to the roof if I end up needing a bigger antenna for digital signals, so I would like to know if it's ever possible to use the Dish Network cable to share both signals.

Thanks,

[winegard]

Good morning SteveE -

Here is the response back from technical services...

Part 1...
You can remove the coax cable going into the antenna from the power supply. Using a volt meter check to see if you have +15.0 VDC at the end of the coax cable. The center conductor is the + lead and the outside of the connector is the – lead. If you do not have the +15.0 VDC then there is problem with the power supply. Replacement model is a PS-1503 or PS1403. If you do then the amplifier board is defective. The replacement board is a model 2762546 which will have to be ordered from Winegard Customer Service at a cost of $22.00 which include shipping.

Part 2...
The reason the SS-2000 did not work when you tried combining it to the diplexer outside used with the Terk antenna is that the diplexer is not AC/DC power passive on the antenna side. This will block the power from going to the SS-2000 and power up the antenna. Trying to combine the satellite signal and the TV signal on the same cable can be a problem in that you are now requiring the satellite receiver to power the antenna and the LNBF’s (satellite amplifiers) in front of the satellite antenna. Most receivers do not have enough power available to do that and if they do you will reduce your satellite and TV antenna signal by 30% with the combining diplexer outside and another 30% with the separating diplexer inside behind the receiver. This reduction in signal will cause your satellite and antenna signals to be more susceptible to tilling and pixellizing because of the reduction in strength.



If you wish to mount the SS-2000 outside you can run a new short cable from the antenna into the attic and splice it to your existing using an FS-8100 cable splicer.