HDP 269 Has Odd Configuration

[Savoy6]

Just opened my HDP 269 pre-amp for use in urban areas where the signal is strong. All the parts and connectors are there, but the pre-amp itself only has "power in" and "Antenna in" connections.

Where is the 'Antenna out" connection? I don't think this thing works without an output connection, does it?

[Bill Adams]

You should have the roof mounted pre-amp with connections from the antenna and a connection that runs down to the TV and the power injector. Do you have this power injector? It looks regular splitter but you have 3 coax connections, one of which goes to a 120V power supply with a 6' coax connection.
See if this helps.
http://www.winegard.com/kbase/upload/2451964.pdf
I don't work for Winegard and I am not familiar with this particular product but if the link I have posted is correct these are the parts you should be seeing to make it all work.

[Savoy6]

Yessir, that is exactly what I have. It looks good when you say it like that, but the dilemma remains...I can get power and signal to the pre-amp, but no signal FROM the pre-amp. The power injector is cool, but there's no way to get antenna input to it. The pre-amp is a dead end (all in-sies and no out-sies). Unless the pre-amp is broadcasting a signal I'm still stumped.

[winegard]

Attached you will find a sketch of how your preamplifier is to be hooked up. The amplified TV signal comes down the same coax cable that the +14.3 VDC from the power injector is going up to the preamplifier. Is your red LED on in the power injector? It should be on at all times. If Your LED is not on remove the coax cable coming from the preamplifier attached to the ANT connection, if the LED comes on then there is a problem between the preamplifier output and the ANT connection on the power injector. The red LED goes off when there is a short detected in the power going to the preamplifier and shuts down the +14.3 VDC to prevent fires. There could be a short, bad connections in the coax cable between the power injector and the preamplifier, or if the there is a short in the preamplifier itself the LED will go out. If the LED does not come on with the coax cable disconnected from the ANT connection on the power injector, then there could be a problem with the wall transformer, jumper cable between the wall transformer and the power injector, or the power injector itself.



Go to www.winegard.com and under the support heading, go to videos, watch the video Troubleshooting a Winegard Power Supply. This video will take you step by step through each connection a show the proper voltage you should have in your system.



If after all of these test you determine you have a defective part send a copy of your receipt to warranty@winegrdard.com with an explanation of what is defective and the Winegard Warranty Department will send you a replacement part immediately.