cannot get sw64

[jancoe]

Looking for some help. I cannot seem to get sw64 switch set. Using a new gmt1518 and dish network vip211k. Locked on to 119 test switch no checks in boxes. I keep coming up with sw21 or sw41 and sometimes swja or I don't get any switch. Tried unhooking coax on back of box. Retested and cleared. Hooked back up and still cannot get what I want. Anybody know what's going on.

[Bill Adams]

Be sure you are doing the Check Switch immediately after the antenna locks and sleeps. You only have 6 minutes to "complete" the CS routine. Assuming you have been doing this, try starting over, lock on, click Check Switch and this time DO put a check mark in Super Dish and Alternate and try the CS routine again.

[Winegard Tech Help]

jancoe,

Sounds like you've been victimized by a DISH 301/311/508/510.

Try this procedure, it should hopefully get everything resolved:

1. Power up the receiver (not the satellite antenna)
2. Press menu, 6-1-1 to access the point dish screen
3. Highlight the checkswitch option on the right hand side
4. Disconnect the coaxial cable connected to “satellite in” on the back of the receiver
5. Highlight and select the “test” option on the screen
6. Let it run through 38 tests. At the end, when prompted by the screen, select the “save” option.
7. Reconnect the coaxial cable.
8. Select the cancel or done option on the bottom of the screen
9. On the screen titled “Point Dish”, configure it to show satellite 119 and transponder 11
10. Power up the antenna
11. Wait for the antenna to lock on and display a green signal on the screen with the message “Locked – Echostar 119 West”
12. If it is an in-motion roof-mounted unit, allow the unit 6-8 minutes to finish the conical search (washing machine noise) and proceed when the unit is completely quiet. If it is a stationary unit or a Carryout, proceed immediately.
13. Highlight and select check switch on the right hand side
14. On the installation summary screen, there will be two options labeled “Superdish” and “Alternate”. Highlight both of these and press select, thus inputting a checkmark in the box next to each.
15. Highlight and select test again. This time it will run through 50 tests.

After finishing the tests, you should see six boxes with satellite 119 (odd/even), satellite 110 (odd/even) and satellite 129 (odd/even) and a switch that reads SW64.

If you get this, you are up and running. Cancel out of every screen you see and give the receiver time to acquire the satellites and download the program guide.

If you have any questions, you can either email me back directly or call into our technical service line at 800-788-4417.

[shotgunmiss]

I am have a problem getting the sw64 switch also. I've run the steps in the previous post with out any luck. Where it says to "save" I never get that option, it goes straight to "install summary". Says, no switch box detected, and the satellite and polarity boxes have x's. I checked help, and it tells me the "table reflects connection between switch and LNBF". Also I never do hear any kind of movement from the Mission domed satellite. Could all of this problem be from no power up to the dome? Yipes, help!

[Winegard Tech Help]

shotgunmiss,

No power to the dome is definitely a problem. The antenna must be locked to satellite 119 before you attempt to install the switch, and it must have power to position itself to do that.

[shotgunmiss]

I kind of thought that. What do you suggest? How can I find out where the problem is?
I'm assuming when you turn on the power switch on the wall the dish in the dome would make noise or reposition itself. A friend checked with a meter and found juice in the switch going up to the dome. I haven't been on the roof, but if I did go up there, what would I check on. By the way, this is a brand new camper I bought, and just took delivery last week. What a bummer! Now what?
Thank you for your time.

[Bill Adams]

You will need to go up on the roof and remove the dome. You will see a silver box with a red and black 12V wire entering the box on the side. Check to see if 12+V DC is available here when someone inside turns on the switch.

[shotgunmiss]

Thank you, I'll have to get my friend back with the meter. I'll get back later this afternoon.

[shotgunmiss]

Ok, crawled up on the roof and tested the red & black wires, plus the incased one with the easy off clip. . No juice, went down to the wall switch and found juice going through the switch. So do I assume there is a bent or broken wire between the switch and dome? Geez......

[Bill Adams]

Sorry to hear that but at least you now have a starting point. Check both sides of the switch to ensure that one side has no power when off and does have power when on. Maybe it's just the switch itself? Maybe a loose wire? Something simple? Good luck.