roadtrip wrong sat

[mariposatv]

just installed a roadtrip minimax. set up for dish followed instructions. keeps comming up with sw-44 not 64 and only finds 129. cant get tech support by phone. will call back doesnt say when???

[Winegard Tech Help]

You are most likely having an issue with a 301 or 311 DISH receiver. Follow these instructions to see if you are able to get SW64:


If it was one of the above shown, you will need to do the following:

1. Power up the receiver (not the satellite antenna)
2. Press menu, 6-1-1 to access the point dish screen
3. Highlight the checkswitch option on the right hand side
4. Disconnect the coaxial cable connected to “satellite in” on the back of the receiver
5. Highlight and select the “test” option on the screen
6. Let it run through 38 tests. At the end, when prompted by the screen, select the “save” option.
7. Reconnect the coaxial cable.
8. Select the cancel or done option on the bottom of the screen
9. On the screen titled “Point Dish”, configure it to show satellite 119 and transponder 11
10. Power up the antenna
11. Wait for the antenna to lock on and display a green signal on the screen with the message “Locked – Echostar 119 West”
12. If it is an in-motion roof-mounted unit, allow the unit 6-8 minutes to finish the conical search (washing machine noise) and proceed when the unit is completely quiet. If it is a stationary unit or a Carryout, proceed immediately.
13. Highlight and select check switch on the right hand side
14. On the installation summary screen, there will be two options labled “Superdish” and “Alternate”. Highlight both of these and press select, thus inputting a checkmark in the box next to each.
15. Highlight and select test again. This time it will run through 50 tests.

After finishing the tests, you should see six boxes with satellite 119 (odd/even), satellite 110 (odd/even) and satellite 129 (odd/even) and a switch that reads SW64.

If you get this, you are up and running. Cancel out of every screen you see and give the receiver time to acquire the satellites and download the program guide.

If you have any other questions, please let me know.

[mariposatv]

i will try this. i am a dish retailer. instructions and we normally never check superdish etc.???

[mariposatv]

tried that. same thing. says sw44 a-129odd b-129even. 2 nothing. yes its a 311

[Winegard Tech Help]

We run the second test with Superdish and Alternate selected only on the 301s and 311s as otherwise, we will get the incorrect switch (SWAJ, SW44, SW21-3SAT).

Did you follow the complete process and clear the switch out by running a test without the coax hooked up before locking the dish on? The 311s should resolve about 99% of the time. I would try the process again from start to finish and make sure you follow every step, it should give the correct switch.

[mariposatv]

yes followed every step you suggested.

[Winegard Tech Help]

If a 311 won't take after doing the modified setup, the receiver is faulty in working with the Winegard antenna. It may work fine with a DishPro LNB on a DISH 1000 or DISH 500 but if it won't install SW64 when we run through the setup with Superdish and Alternate, you will have to try a different receiver.