Road Trip SDI can't find signal

[Bob86ZZ4]

Forgive me if this has been asked and answered. I've just come across these forums and did a search and couldn't find it. I recently bought a motorhome and it has a Road Trip SDI mounted on the roof. There is a gps antenna glued down a few feet away and wired into the unit. I bought the rig off a lot (used) so can't contact the original owner to ask about it, and the salesman didn't know anything about it. There also was a Sony directv box installed. I took that box out and brought my directv box from the house out to the rig. Hooked it up and turned it on. The antenna starts searching and the blue screen on the tv says it's acquiring signal (or something similar to that, can't remember the exact message that appeared). I had the rig parked in the great wide open with a unobstructed view of the sky. I let it run for about 20 minutes and never could get a signal. I took the cover off the dome and watched the antenna. It does seem to be trying to find the signal in the correct general direction, it was mostly looking the right way I think. The dip switches were set right according to the label for directv. I did shut it off and try the other setting that is labeled for directv and let it run for awhile that way and never got a signal there either. I read the manual online here and can't figure out what I'm doing wrong. I should have prefaced that I'm very inept with electronic stuff too. Thanks for any ideas to help!

[Bob86ZZ4]

No ideas here?

[winegard]

Good afternoon Bob86ZZ4 -

Most likely your receiver is setup for a different type of satellite dish. Go into your receiver settings and confirm that "Dish Type" is set to "Oval 2". It is probably trying to look for 5 satellites, and is set to use a Slimline dish.

[randall]

i've got the same problem. what type of lnb do i set the reciever on single, universal, what type of dual? on the disq switch the unit says i have a sw42 but in the it say its a 64. i have a fta sv 360 premier and cant get but 1 sat to work.

[Winegard-Mobiletech]

For DISH Network, you will just need to run the check switch once the RoadTrip stops moving.

Once the system finds the satellite, it will stay in travel or in-motion mode for another 6 minutes. Once the six minutes are up, the unit will check the secondary satellite and go to sleep. Once this happens, run the check switch.

[KR4SC]

I am having the same problem. I have the SDI and it is set to Oval Dish as instructed. Sometimes I get bar saying it has aquired 5-10% of signal but then goes back to 0. after a while, the dish goes to sleep. I checked the switchs and they are OK. Everything appears to be hooked up correctly. Dish appears to work correctly and is pointing to the correct part of the sky. It rocks back and forth for a while then shuts off. Thanks for the help. This is for Direct TV and the box was working with my MovinView which was removed and replaced with the RoadTrip.

[Winegard-Mobiletech]

If it is stopping, your system may not be set for DIRECTV. The switches on electronics under the dome should be set with only switch 8 down. (or 1 and 8 for some installs please consult your manual)

If you are set for DIRECTV, once the unit finds a satellite, turn the antenna off once it stops moving.

Then unplug your receiver and plug it back in and leave the system alone for an 30 min. This should help reset the receiver which may not be seeing the signal.

[KR4SC]

Thank you. I solved the problem by removing the destacker from the system. It appears my previous system (movinview) needed a destacker and the RoadTrip does not. This was not clear on the instructions. Thank you for your help.